Shipping Policy
THINGS YOU NEED TO KNOW
- You’ll receive a confirmation email once your order is placed, followed by a second email containing your tracking information once your order has been shipped from our warehouse.
- Please check your spam folder if you do not receive the tracking information within 1-2 business days.
- Orders are processed and shipped 6 days a week (Monday – Saturday), except on UAE & International Public Holidays.
- In the unlikely event that you don’t receive your order after the stated delivery timeframe, or your order is damaged when it arrives, please contact us as soon as you are aware and no longer than 7 days from the delivery date stated on your tracking.
- If you have requested for any delivery instructions like “Keep it outside my door”, Wizard Athleisure will not be held accountable if the items are stolen. However, we can register the complaint with our courier partner accordingly.
- Once an order is confirmed and dispatched it cannot be changed or canceled. A customer may choose not to accept the package, however, a return fee will be charged as per our refund & return policy.
Delivery Time and Delivery Charges are as below:
COUNTRY | DELIVERY CHARGES | DELIVERY TIME | PAYMENT OPTIONS |
UNITED ARAB EMIRATES, LEBANON | FREE SHIPPING ON ORDERS OVER 450 AED 15 AED DELIVERY CHARGES ON ORDER BELOW 450 AED | 1-2 BUSINESS DAYS | ONLINE PAYMENT |
SAUDI ARABIA | FREE SHIPPING ON ORDERS OVER 450 AED 30 AED DELIVERY CHARGES ON ORDER BELOW 450 AED | 2-3 BUSINESS DAYS | ONLINE PAYMENT |
EGYPT, JORDAN | FREE SHIPPING ON ORDERS OVER 450 AED 30 AED DELIVERY CHARGES ON ORDER BELOW 450 AED | 3-5 BUSINESS DAYS | ONLINE PAYMENT |
QATAR | FREE SHIPPING ON ORDERS OVER 450 AED 30 AED DELIVERY CHARGES ON ORDER BELOW 450 AED | 2-3 BUSINESS DAYS | ONLINE PAYMENT |
BAHRAIN | FREE SHIPPING ON ORDERS OVER 450 AED 30 AED DELIVERY CHARGES ON ORDER BELOW 450 AED | 1-2 BUSINESS DAYS | ONLINE PAYMENT |
UNITED STATES / ASIA | FREE SHIPPING ON ORDERS OVER 600 AED 30 AED DELIVERY CHARGES ON ORDER BELOW 600 AED | 5-7 BUSINESS DAYS | ONLINE PAYMENT |
CANADA | FREE SHIPPING ON ORDERS OVER 600 AED 30 AED DELIVERY CHARGES ON ORDER BELOW 600 AED | 5-7 BUSINESS DAYS | ONLINE PAYMENT |
UNITED KINGDOM | FREE SHIPPING ON ORDERS OVER 600 AED 30 AED DELIVERY CHARGES ON ORDER BELOW 600 AED | 5-7 BUSINESS DAYS | ONLINE PAYMENT |
EUROPE | FREE SHIPPING ON ORDERS OVER 600 AED 30 AED DELIVERY CHARGES ON ORDER BELOW 600 AED | 4-6 BUSINESS DAYS | ONLINE PAYMENT |
REST OF WORLD | FREE SHIPPING ON ORDERS OVER 600 AED 30 AED DELIVERY CHARGES ON ORDER BELOW 600 AED | 8-10 BUSINESS DAYS | ONLINE PAYMENT |
Unfortunately, we are sorry to inform you that we do not ship to the below countries:
- Crimea Region (Russia or Ukrainian zip codes between 95000 and 98690)
- The Democratic Republic of Congo
- Iran
- Libya
- North Korea
- Russian Federation, Somalia
- Sudan